SMS Terms & Conditions
How our text messaging program works: what we send, how to opt in, and how to opt out.
These SMS Terms & Conditions ("SMS Terms") govern text messages sent by Universal Builders Group Corp to mobile phone numbers that have opted in to receive them. By opting in, you agree to these SMS Terms and our Privacy Policy.
1. Program name and sender
Program: Universal Builders Group Corp Customer Communications
Sender: Universal Builders Group Corp
Website: universalbuildersgroupcorp.com
Support: office@universalbuildersgroupcorp.com ·
(413) 362-2411
2. Message types
If you opt in, you may receive text messages related to:
- Inquiry and listing-audit follow-ups
- Onboarding and appointment scheduling
- Listing status and account updates
- Platform verification notifications
- Customer support responses
We do not send unsolicited marketing blasts to numbers that have not opted in. Messages are tied to your inquiry or active account with Universal Builders Group Corp.
3. Message frequency
Message frequency varies. The number of messages depends on your inquiry stage, onboarding schedule, and account activity. You may receive several messages during active onboarding or listing updates, and fewer messages when your account is idle.
4. Message and data rates
Message and data rates may apply. Contact your wireless carrier for details about your text and data plan. Carriers are not liable for delayed or undelivered messages.
5. How to opt in
You may opt in to receive text messages by submitting our online contact form and checking the optional SMS consent checkbox. The checkbox is not pre-selected.
Opt-in location: https://universalbuildersgroupcorp.com/contact#contact-form
The consent checkbox displays: By checking this box, you agree to receive text messages from Universal Builders Group Corp regarding your inquiry, onboarding, appointments, listing and account updates, platform notifications, and customer support. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for help. Consent is not a condition of purchase.
6. How to opt out — STOP
You can cancel SMS service at any time by texting STOP to the number from which you received the message. After you send STOP, we will send you one confirmation text to acknowledge that you have been unsubscribed. You will no longer receive text messages from that number unless you opt in again.
Accepted opt-out keywords: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT.
You may also email office@universalbuildersgroupcorp.com or call (413) 362-2411 to request removal.
7. Help — HELP
For help, text HELP to the number from which you received the message, or
contact us at (413) 362-2411 or
office@universalbuildersgroupcorp.com.
Universal Builders Group Corp
10538 64th Rd Apt 2S, Forest Hills, NY 11375
United States
Msg & data rates may apply. Reply STOP to unsubscribe.
Accepted help keywords: HELP, INFO.
8. Consent is not required
Consent to receive text messages is voluntary and is not a condition of purchase or of receiving our services. You may request an audit or contact us without opting in to SMS.
9. Supported carriers
Wireless carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and network conditions. Supported carriers include major U.S. carriers; contact your carrier if you experience delivery issues.
10. Sample messages
Examples of messages you may receive after opting in:
- Hi [First Name], this is Universal Builders Group Corp. We received your listing audit request and will follow up shortly. Reply STOP to opt out, HELP for help.
- Universal Builders Group: Your onboarding call is confirmed for [Date] at [Time]. Reply HELP for help or STOP to unsubscribe.
- Universal Builders Group: Your Google Business listing update is complete. Call (413) 362-2411 if you have questions. Reply STOP to opt out.
- Universal Builders Group: Quick update on your account — our team will reach out today with next steps. Msg & data rates may apply. Reply STOP to opt out.
11. Privacy
We do not sell or share your mobile number or SMS opt-in data for third-party marketing. See our Privacy Policy for the full SMS data handling disclosure.
12. Changes
We may update these SMS Terms. Material changes will be posted on this page with an updated date. Continued receipt of messages after changes constitutes acceptance of the updated terms, unless you opt out.